Privacy Policy

Effective Date: 20 Oct, 2023

1. Introduction

Welcome to UpSolve, provided by UpSolve Solutions LLP ("UpSolve," "we," "us," or "our"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard the personal information of external users who use the Gmail API through UpSolve for the purpose of sending, reading, and creating emails on behalf of customers who have specifically acknowledged UpSolve's consent.

By using the UpSolve, you acknowledge and consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use the application.

2. Information We Collect

2.1. User Information

When you use the UpSolve, we may collect the following information:

2.2. Customer Acknowledgment

We collect information related to customers who have specifically acknowledged UpSolve's consent to use the Gmail API for the purpose of sending, reading, and creating emails on their behalf.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1. Providing the Service

We use your information to enable you to use the Gmail API through UpSolve to send, read, and create emails on behalf of customers who have provided consent.

3.2. Customer Management

We use information related to customer acknowledgment to manage customer accounts and provide a secure and compliant experience for both external users and customers.

3.3. Communication

We may use your contact information to communicate with you regarding updates, security alerts, and other service-related notifications.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this Privacy Policy.

4.1. Customer Access

We share your information with customers who have acknowledged consent to allow you to use the Gmail API on their behalf.

4.2. Service Providers

We may engage third-party service providers to assist with the provision of the service. These service providers will only have access to your information to the extent necessary to perform their services for us.

4.3. Legal Requirements

We may disclose your information to comply with legal obligations, protect our rights, privacy, safety, or property, and to respond to lawful requests from public authorities, including meeting national security or law enforcement requirements.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, please be aware that no data transmission over the Internet or storage can be guaranteed to be 100% secure.

6. Your Choices

You can control and manage the information we collect and how we use it through the settings of the UpSolve Gmail API Integration application.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. We will notify you of any significant updates through the application or other means. Please review this Privacy Policy periodically for any changes.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thank you for using UpSolve. Your privacy and the security of your personal information are important to us.